Email Help

To ensure that you receive email from SHAH M BOOK CO.com about your order status, as well as other important news, please read the following:

ABOUT OUR ORDER STATUS EMAILS

Whenever you place an order with SHAH M BOOK CO.com, we send out email notifications to update you on the status of your order.
These communications include:
        Confirmation that we received your order
        Confirmation that your order is ready to ship
        Notice of any other issues we encounter in fulfilling your order

If you place an order at SHAH M BOOK CO.com and do not receive an order confirmation email within 24 to 48 hours, there is a good chance this email is being blocked by email filtering software.

This software can be hosted in any of the following places:
        Your computer's email system
        The email system at your place of work
        By an email provider (see list below)
        By an Internet service provider

IF YOU USE AN EMAIL FILTER

If the email system on your computer uses a filter or spam blocker, please add info@shahmbookco.com, custserv@shahmbookco.com, webmaster@shahmbookco.com, iraj@shahmbookco.com and turaj@shahmbookco.com, to your address book or "white list" to ensure that you receive emails about your order status.

IF YOUR COMPANY OR NETWORK USES EMAIL FILTERS

Please contact your email system administrator or Internet service provider to see if a filter or spam blocker is in use.

IF YOUR EMAIL PROVIDER USES EMAIL FILTERS

Some Internet service providers or web-based email providers (see list below) have email filters or restrictions that may prevent our emails from reaching you. If you think that email from SHAH M BOOK CO.com is being blocked, we suggest you add info@shahmbookco.com, custserv@shahmbookco.com, webmaster@shahmbookco.com, iraj@shahmbookco.com and turaj@shahmbookco.com to the address book or contact list offered by your email provider.

• AOL 8
• AOL 9
• AOL Netmail
• Earthlink 5.0
• Earthlink Webmail
• Earthlink Total Access
• Hotmail
• MSN 8
• Netscape 6
• Netscape 7
• Outlook 11
• Outlook 2000
• Outlook Express
• Yahoo! Mail